FAQ
Most Frequently Asked Questions
How long does shipping take?
Generally our items arrive within 5 to 7 days of purchase for any destination worldwide.
When you buy an item, we will then contact you within 48 hours of your order to provide you with a tracking number. This is why it is so important to give accurate contact information, especially telephone numbers and email addresses. If you are not at home when the item is delivered, the courier will leave a notice and you can then go and pick up your package at the nearest post office.
We guarantee our shipping, which means that we promise that the item you have ordered will arrive undamaged, in a timely manner, at your doorstep. If for any reason your product does not arrive, please contact our staff and we will investigate the matter for you, and then we will re-send the item at no cost to you.
What are your Guarantees?
We Guarantee The following:
All of our replica items are made with almost all the exact same materials as the originals in most cases all the same materials.
All of our replica items are perfectly identical to the original – we include serial numbers, tags, care cards, dust bags, all engravings and stickers.
All of the accessories you would anticipate will come with your item.
The photos of our products on our site are of a random sampling from our own stock.
The item you receive will be true to the photo displayed on the site, because all of our photographs are of the actual items we sell.
All of our packages will arrive within 7-10 days via express courier, intact and on time.
We accept all of our products back for a full refund within seven days of receipt.
Above all else, we guarantee your satisfaction. We stand behind our products; from the specifically sourced high-quality materials used to manufacture them, to the dedicated design team that reproduces your favorite luxury designs, to the flawless production standards we uphold, we are proud of our catalog.
If you have any further questions, please do not hesitate to click the Contact Us button provided at the bottom of the page to get in touch with one of our customer service agents.
What type of discounts do you offer?
These are the discounts we currently offer:
We offer a 5% discount if you order more than one item.
We offer a 20% discount if your order reaches $500 or more (This discount offer does not apply to our Swiss watches).
We also offer a further 15% discount on top of the above mentioned discounts to all our customers that decide to pay for their orders through Western Union.